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Broadband - Slow Speeds
Broadband - Slow Speeds If you are experiencing slower than normal broadband speeds, please try the below steps. Reboot the Router Try turning off your broadband router for 15 minutes , then turn back on again and re-test. Sometimes a reboot will ...
Mobile Spend Cap information
Spend Cap We always offer a 'Spend Cap' on all new & existing connections - this needs to be as high as you can afford to avoid unnecessary disruption to services but low enough to avoid bill shock, should any unexpected usage occur. You can set ...
Mobile Faulting
Mobile Faulting If you’re experiencing issues with your mobile device, please try the following steps: Restart your device Sometimes a simple restart can resolve many issues. Network selection Reset network settings: If you’re having connectivity ...
New FTTP Broadband - order process
New FTTP Broadband - order process Once we have recevied your order, a ticket is created in our support system for the order and we will keep you updated throughout the order journey. Here is a summary of the stages of the FTTP Fibre broadband ...
Online Billing Portal
Online Billing Portal NT Voice & Data provide access to our online billing portal - this portal allows you to access copies of old invoices as well as generate more detailed analysis on your invoices. You can access our online billing portal here ...