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Broadband - Slow Speeds
Broadband - Slow Speeds If you are experiencing slower than normal broadband speeds, please try the below steps. Reboot the Router Try turning off your broadband router for 15 minutes , then turn back on again and re-test. Sometimes a reboot will ...
Mobile Spend Cap information
Spend Cap We always offer a 'Spend Cap' on all new & existing connections - this needs to be as high as you can afford to avoid unnecessary disruption to services but low enough to avoid bill shock, should any unexpected usage occur. You can set ...
Mobile Faulting
Mobile Faulting If you’re experiencing issues with your mobile device, please try the following steps: Restart your device Sometimes a simple restart can resolve many issues. Network selection Reset network settings: If you’re having connectivity ...